Frequently Asked Questions
Jump to Section
Meal Plans
First, you create your account and choose from one of our five different meal profiles. Each week you choose at least five meals which will be delivered the following Monday.
*The meal plans require a 30-day commitment. You can pause your plan at any time or skip specific weeks.
We will make two efforts to contact you by phone on Tuesday and Wednesday. If you do not pick up your food by Wednesday at 7 pm, we will remove it from the shelf. If your meals remain unpicked up for 3 consecutive weeks, we will automatically cancel your account.
(PLEASE NOTE: If meals are not picked up, you will not be eligible for a refund.)
In order to cancel your meal plan subscription, please email info@kathystable.com with the subject line “Meal Plan Cancellation”. All cancellations need to be sent in by Noon Thursday.
Late Cancellations: Unfortunately we cannot process a refund for cancellations that come in after the deadline (12 noon, Thursday) if you refuse delivery Monday, you will not be eligible for a refund. We can apply a credit for emergency situations that require last-minute changes for delivery.
Menu & À la Carte
Delivery & Pickup
We will make two efforts to contact you by phone on Tuesday and Wednesday. If you do not pick up your food by Wednesday at 7pm, we will remove it from the shelf. If your meals remain unpicked up for 3 consecutive weeks, we will automatically cancel your account.
(PLEASE NOTE: If meals are not picked up, you will not be eligible for a refund.)
Juices
Meal Prep
When you order a Kathy’s Table meal, you are guaranteed that no meal contains gluten or lactose.
Learn more about our food philosophy here.
We make ALL of our cold-pressed juices in house!
Learn more about our process here.
Most of our Paleo meals are safe for Specific Carbohydrate Diet®, but please email us before ordering if you have specific sensitivities, or are just beginning SCD®.
Our Menu now also features the convenient ability to filter only SCD-compliant meals. Click here to get started!
Billing & Miscellaneous
In order to cancel your meal plan subscription, please email info@kathystable.com with the subject line “Meal Plan Cancellation”. All cancellations need to be sent in by Noon Thursday.
Late Cancellations: Unfortunately we cannot process a refund for cancellations that come in after the deadline (12 noon, Thursday) if you refuse delivery Monday, you will not be eligible for a refund. We can apply a credit for emergency situations that require last-minute changes for delivery.
The born-on date is listed on the label and we recommend that you consume or freeze items within the following time frames:
- Seafood and egg meals within the first three-four days
- Chicken meals within the first four-five days
- Pork and beef within five-six days
- Protein bars within 30 days (when kept refrigerated)
We make all of our cold-pressed juices in house so you know each one of them has the Kathy’s Table stamp of approval!
Learn more about our juices here.
